Salesman spending too much time on Facebook?
Put them to work answering Facebook chat requests coming from your website!
There’s one for every dealership – someone who spends way too much time on Facebook when they should be returning calls, sending quotes or taking photos of new inventory. Whatever the case, you now can kill two birds with one stone: let them stay on Facebook and have them manage Facebook chat requests coming from customers on your website.
Yes, you heard that right — you can now have Facebook Messenger installed on your website, so you can answer questions customers have about inventory, service, parts, and anything else. What makes this especially valuable/useful to a dealer are:
1. When the customer uses their Facebook profile to initiate chat, it not only generates the a lead, but you know can trust the customer information is accurate and reliable, as it comes from their Facebook profile.
2. Chat history & customer information is saved within your Dealership Facebook account and can be referenced at any time.
3. Manage both your Instagram messages/comments and Facebook from the Facebook Messenger Console (this really is a great way to consolidate both your Facebook and Instagram lead conversations in a single console)
There are other chat products out there with different features, but when it comes time for you to integrate with the most important and popular social media platforms out there, Buzznerd Trucks will get you setup.
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