30% of incoming calls to truck dealerships go unanswered. You’re losing business if you don’t have phone routing in place. That simple.
With phone routing, unanswered calls go to the next sales person until answered. All calls can be recorded for periodic customer service review as well. Truck Dealerships need this.
HOW WE DO IT
800 numbers are created for your locations and departments. When a customer calls a sales person is selected randomly and has a certain amount of rings to answer before it moves to the next sales person in the pool.
Never miss a call again.
- Calls can be recorded and sent to managers for customer service review
- Calls are tallied per department and provided in monthly reports
- Unlimited amount of 800 numbers available for even more granular tracking and reporting